Customer Care Specialist (m/f/d) with Dutch

10115 Berlin
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Sektor
Telekommunikation
Outsourcing
Kontaktzentren
Niveau
Spezialist
Sprache
Niederländisch
Englisch
Art der Beschäftigung
Vollzeit
Gehalt
Arbeitsmodell
Office
Ihr berater
Elitsa Dimitrova
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Сектор
Telekommunikation
Outsourcing
Kontaktzentren
Ниво
Spezialist
Език
Niederländisch
Englisch
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We are proud to collaborate with one of the leading outsourcing giants. They are actively seeking driven and skilled professionals to become integral members of their dynamic, multilingual team in the following position:

Customer Care Specialist (m/f/d) with Dutch

Responsibilities:

  • Communication with B2B clients via phone and email;
  • Consult clients about the social media products and ensure additional attention to specific cases;
  • Keeping cases up to date, by logging information about every interaction on the system;
  • Resolving customer issues and concerns by providing accurate and efficient solutions;
  • Providing general guidance and assistance in problem-solving to corporate clients and partners.

What the company offers:

  • Competitive salary;
  • Nice and friendly atmosphere;
  • Initial training;
  • Bonuses;
  • Great opportunity for professional and personal development within a fast growing company;
  • A convenient office location.

Requirements:

  • Fluent level of Dutch;
  • Advanced level of English;
  • Good computer literacy;
  • Customer service experience will be considered as an advantage;
  • Understanding of social media tools;
  • Results-driven with strong communication skills;
  • Previous experience will be considered as an advantage.

Apply NOW and join the international team!

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