Customer Support Agent (m/f/d)‍ with German

47798 Krefeld
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Sector
Telecommunications
Outsourcing & Call center
Sales
Experience Level
Specialist
Language
German
Employment type
Full Time
Text Link
Заплата
Remote / on site
On site
your consultant
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Sector
Telecommunications
Outsourcing & Call center
Sales
Experience Level
Specialist
Language
German
Salary
No items found.

Our client is one of the leading companies for customer service and outsourcing. For their team they are currently looking for:

Customer Support Agent (m/f/d) with German

Responsibilities:

  • Provide service via phone, chat and email;
  • Handle and resolve customer complaints or issues effectively and professionally.
  • Identify and escalate priority issues to the appropriate channels for resolution.
  • Achieve customer satisfaction;
  • Document and maintain customer records

What the company offers:

  • Competitive salary;
  • Bonus system;
  • Company pension scheme;
  • Great office location;
  • Working from Monday to Friday.
  • Long-term job security through a permanent employment contract
  • Coaching and training to maintain and further skills
  • Pleasant and modern workplace environment

Requirements:

  • Fluency in German (C1)
  • Very good communication and customer service skills;
  • Possess a positive attitude and attention to detail;
  • Preference for working in a people-oriented environment

Apply NOW and join the team!

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